Last updated: 6 September 2026
Serviceability
We ship to serviceable Indian PIN codes. Cash on Delivery is available for eligible addresses in Kerala and may depend on courier availability. If we cannot serve your PIN code, we will contact you before dispatch.
Order processing
Orders are processed after confirmation and payment verification where applicable. You may receive a phone or WhatsApp message to verify the delivery address. Dispatch and delivery timing can vary by location, courier availability, weekends, public holidays and weather.
Delivery details
Please provide a complete and accurate address, PIN code and active phone number. The customer is responsible for being available at the delivery address and responding to courier calls. Any available tracking or dispatch information will be shared using the contact details provided with the order.
Delays and unsuccessful delivery
If delivery is delayed, contact us with your order ID. If a parcel is returned because of an incorrect address, unreachable phone number or repeated failed delivery attempts, a new delivery may require confirmation and any applicable shipping charge.
Damaged packages
If the parcel or product arrives damaged, leaking or incorrect, retain the packaging and report it within 48 hours as described in our Refund & Cancellation Policy.
Contact
Phone/WhatsApp: +91 9747132465
Email: bodhihairoil@gmail.com